When signing-in in to your KDP account, this error message means your account is closed.10.When trying to access a page that doesn’t or no longer exists.You may see this error message in multiple scenarios: These error messages are delivered to your browser whenever an error occurs while loading a requested page. You may see a variety of web error messages when accessing web pages. If you don’t remember your password, click Forgot your password? We recommend clearing any saved passwords from your browser before signing in again. To fix this, sign out of the current account and then sign back in again with the email and password associated with your KDP account. This may occur due to multiple accounts accidentally created when you sign in, or when using an email address unrelated to your KDP account. This creates another account with the same email address and a different password. Multiple Accounts Sometimes multiple accounts are created if you visit Amazon and accidentally indicate that you're a new customer when you sign in.If you're sure you're using the correct email address or mobile phone number, try our Password Reset page, if you haven’t received an email from Amazon, check your Junk or Spam folder. Passwords are case sensitive, so "PASSWORD" and "Password" are recognized as two different passwords. Password: Check CAPS Lock and NUM Lock on your keyboard.Make sure that you're including your country code in your mobile phone number. Mobile Phone Number: If you created your account with a mobile phone number, you'll need to use your mobile phone number to log into your account.If you have more than one email address, make sure you're using the correct email address and password combination. Email Address: Your email address must be in the format (or.Moved from CreateSpace? Learn which email to use on KDP to access your books.īelow are some of the most common causes of sign in issues: Once you’ve successfully passed two-step verification, your account page will open.Follow the instructions for two-step verification.Click Your Account at the top of the page.Topic 8 - Format Your Paperback Manuscript.Topic 5 - Build Your Amazon Detail Page.HTML and CSS Tags Supported in Kindle Format 8.Attributes and Tags Supported by Enhanced Typesetting.Creating Kindle Editions with Audio/Video Content.Creating Fixed-Layout Books Without Pop-Ups.Creating Fixed-Layout Books with Image Pop-Ups or Virtual Panels.Creating Fixed-Layout Books with Text Pop-Ups.Guidelines for Specific Types of eBooks.Paths to Getting Your Content on Kindle.Featured Offer Eligibility for Third-Party Sellers.Reporting Possible Violations of Our Guidelines.Intellectual Property Rights Frequently Asked Questions.Kindle Direct Publishing Terms and Conditions.How to Send Your Updated eBook to Customers or Yourself.Nominate Your eBook for a Promotion (Beta).Paperback and Hardcover Distribution Rights.My proof or author copy has printing errors.My proof or author copy didn’t arrive on time.I’m getting an error ordering my proof copy.I’m getting an error ordering my author copy.When will my proof or author copy arrive?.What is the cost to ship my proof or author copy?.How much do proof or author copies cost?.Can I offer discounts to books in my series?.How to create a series with multiple authors.Where can I find my Amazon Series Page?.Kindle Vella - Royalties, Reporting, and Payments.International Standard Book Number (ISBN).Make Your Book More Discoverable with Keywords. ![]() ![]() Previewing and Publishing Your Kindle Create Book.Prepare Print Replica Books with Kindle Create.Prepare Comic eBooks with Kindle Create. ![]()
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